Contact Us

Get in touch with our team

Join our Discord server for the fastest support and to connect with other community members.

For matters that need to be in writing, or that are not everyday support:

Legal and privacy — data requests under the GDPR, account deletion, withdrawal from a purchase, billing disputes, complaints, or anything else covered by our Terms and Privacy Policy.
Business proposals — partnerships, sponsorships, or advertising. Send the actual proposal; a message that only says "hi" will not get a faster answer.

Need regular help instead? Open a ticket on Discord — it is faster, and the people who can actually fix it are there.

Help with server listings, verification process, setting up custom plugins, or sponsored slots.

Report bugs, plugin conflicts, or website performance issues. Please provide as much detail as possible in your support ticket.

You can report servers directly on their pages using the "Report" button or by opening a support ticket on Discord.

Discord Support: Usually within a few hours.

Technical Issues: Priority support within 24 hours.

Email: Within a few days. Legal and privacy requests are always answered within the deadlines set by law.